The Accrington Victoria Health Access Centre
Accrington Victoria Community Hospital, Haywood Road, Accrington, BB5 6AS
Tel: 01254 770480
Email: accringtonvictoria.healthaccesscentre@nhs.net
Opening Times
Monday - Sunday 08:00 am - 08:30 pm every day of the year
How to make an appointment?
The service operates a walk in service for treatment and advice on minor illnesses to all patients. You do not need to be a registered patient to receive this service or change your normal GP. Please walk in and book in at the desk. Please note during busy times there may be a waiting time. Our Reception Team can advise on approximate waiting times.
The surgery operates a full GP service like a normal GP surgery to patients registered with the practice. (If you are interested in becoming a registered patient please check by calling 01254 770480 or on www.nhs.uk to see if we are open to new registrations).
If you are a registered patient of the practice routine appointments can be made by telephone or at the reception desk. Please make a separate appointment for each person. If you find you are unable to attend please let us know as soon as possible so that the appointment can be offered to someone else. Appointment times are intended to be a guide only. Emergencies may lead to the doctor or nurse running late. If you would like to see a specific doctor or nurse please tell our reception staff when booking an appointment, however please note that the first appointment available may not be with that specific clinician.
East Lancashire Medical Services is registered, and therefore licensed to provide services, by the Care Quality Commission
ELMS Criminal Records Agency (ECRA) is a social enterprise organisation - one of the few non- commercial Umbrella Bodies of the Criminal Records Bureau (CRB). You can choose to access CRB services by contacting us direct to access our personal service or by using the electronic process. We work closely with the CRB to ensure that you will benefit from the quickest possible turnaround of your Disclosure applications.
ELMS have been successful in our assessment and have, for the second year been successful in their inspections and have been awarded the Social Enterprise Quality Mark. 
ELMS is a member of the Patient Experience Network. This is a 'not for profit' membership based network, membership is made up of organisations who can demonstrate a customer centred approach to healthcare. Assessment of the organisation is made through a benchmarking exercise. Those organisations who are committed to challenging and improving the patient experience, and can evidence that commitment, are awarded membership for one year.
