ELMS Criminal Records Agency (ECRA) is a social enterprise organisation - one of the few non- commercial Umbrella Bodies of the Criminal Records Bureau (CRB). You can choose to access CRB services by contacting us direct to access our personal service or by using the electronic process. We work closely with the CRB to ensure that you will benefit from the quickest possible turnaround of your Disclosure applications.
ELMS have been successful in our assessment and have, for the second year been successful in their inspections and have been awarded the Social Enterprise Quality Mark. This kite-mark reflects the organisations ethos of Inspiration, Interaction and Integrity. In 2010 ELMS were proud to receive the award from Sir John Oldham National Lead for Quality and Productivity. ELMS are the only HealthCare organisation in Blackburn, Darwen and East Lancashire and one of only 3 healthcare organisations in the UK who have this award.
ELMS is a member of the Patient Experience Network. This is a 'not for profit' membership based network, membership is made up of organisations who can demonstrate a customer centred approach to healthcare. Assessment of the organisation is made through a benchmarking exercise. Those organisations who are committed to challenging and improving the patient experience, and can evidence that commitment, are awarded membership for one year.